Veröffentlicht am 25.07.2016
Die Servicequalität ist entscheidend für die Kundenzufriedenheit und damit letztlich auch das Image einer Marke in Sachen Zuverlässigkeit und Nachhaltigkeit. Im Auftrag der Seat-Deutschlandzentrale werden deshalb Vertragswerkstätten regelmäßig auf ihre Leistungsfähigkeit getestet. Diese Prüfungen werden von strengen Profi-Testern des TÜV Süd durchgeführt. Das Serviceteam der Seat-Werkstatt am Standort Marzahn konnte die Tester dabei vollends überzeugen. Für alle gefundenen Fehler im Bereich Technik und nahezu volle Punktzahl im Bereich Service gab es am Ende des Tages am 30.05.2016 das höchste Prädikat: „Exzellent“. Wir gratulieren unseren Kollegen Melina Sawallisch (Terminvereinbarung | Azubi), Sascha Runschke (Fahrzeugannahme), Patrik Kolar (Mechanik | Azubi), Jens Thomas (Abholung).
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